Public Storage - Las Vegas - 4685 E Tropicana Ave

This was by far the easiest rental, move-in experience I've ever had. I reserved my space online in the morning; paid for it and moved in 30 minutes later. Incredibly Affordable!!! Codeless entry (Bluetooth is brilliant); unit/lock ready. I honestly don't know what could have made it better, but it got better. I was immediately contacted, by phone (YES, an actual phone call, from an actual person) and asked if I had any questions or needed anything to help make this experience better. The representative was incredibly helpful and made the experience even better; friendly, courteous and he immediately refunded my money for the lock, when I mentioned I had my own lock. Beautiful! This experience made my morning, my whole day better. 4685 E. Tropicana Ave. Las Vegas, NV 89121

My unit was on the 3rd floor and I had a massive amount of items to store. Fortunately the place has a cart and was not so busy. Was able to move my items with little interruptions.

I came in because I was able to get twice the amount of room for the same price as half that size at the competitors.

I first gave a rating of 5 stars, but decided a 4-star rating is appropriate. The customer service/manager/office assistant was great, but after we looked at the "climate controlled" it was anything but that and we're in 100 degree weather. He did say it was going to be repaired so we'll see!

I chose #4 because in the little time I've been there I haven't had any bad experiences, "YET!!!" I am a 38 year stalking victim & my stalker a Caucasian male named Jack Lunn, ALWAYS manages to get other people to do his EVIL bidding. So at Public Storage, so good though I've had some what I would call "close calls" but I wouldn't rate them as actual intentive hostile acts as of yet. I hope this continues.

Your manager, Deb was very helpful in getting me set up with the unit that I needed. Easily the best experience that I've ever had with a self storage business.

Adequate storage and clean but extremely hard to get large moving truck thru gate and around building. Notes should be placed on the website indicating weather or not the facility is easily accessed by moving trucks.

Isel was very helpful in my visit and helping me get the right unit I needed

Isel was very helpful and amazing! She is very friendly and answered all the questions I had. Awesome service.

Isel is a sweetheart. She worked with me last minute to get a unit and made sure everything was perfect. Thank you so much ??

Employees was very helpful and explained everything to me. Great customer service

Very affordable rental options! I have a unit filled with some of my personal belongings. The spaces are clean and dry. Perfect for most people's needs.

I went to make a payment and asked about transferring to something smaller, Jeremy and Alexandria were very knowledgeable and gave good suggestions. They were incredibly polite and professional. I'd recommend any one who is looking for excellent customer service and efficiency visit public storage on tropicana and mountain vista. Genuinely Satisfied

Everything was mostly fine, the grounds could use a little cleaning up as people tend to trash the place. My one complaint is that the keypad and entrance is not too far from the road and it caused the trailer on the uhaul to stick out in the street. Also, getting out of the storage area was a pain with the uhaul, with the trailer as well, there was not enough room. Other then that, it was not so bad and jeremy was helpful and fast

Every time I had to go into the office, the representatives have always been very courteous and eager to help. The storage unit was very clean and sufficient and easy to access. I would recommend Public Storage to all my family and friends. If I ever have to use a storage unit again, I would definitely come back to you.

Decent except for upsales

The management there is very friendly, professional and knowledgeable. The only problem is they have no moving dolly. My space is on the third floor away from the elevator and I'm 68 years old. It's was very hard on me physically to have to move everything by hand. He said it's either locked in a unit or was stolen. That's no excuse for not having one available.

The manager of the Las Vegas unit was very helpful. He took me to the storage unit and taught me how to use the elevator with my code. I felt assured that my goods would be secure.

Excellent service. Very prompt and helpful.